Wendy's - Kansas City

I can honestly say as far as the food quality and excellent customer service during my lunch visit to this location it was excellent! Now the downside is during lunch time it is chaotic and I know work staff does their best to get people through that drive-thru lunch rush. However, the line for lunch is always long so I would plan on having an extra 15 minutes for that wait if you go to lunch between 12:00 p.m. and 1:00 p.m. I would also recommend ordering on the Wendy's app to have the food so you can go in and pick it up once you arrive.

I love Wendy’s fries with the home style cut. Always crispy and hot. Ask for extra ketchup!

Just love there biggie bags, a sandwich,4- chicken nuggets and fries+ a drink for $5 it's filling for a quick bite

This is the 3rd Wendy's we went to tonight to try to get a taco salad, chili and a frosty. First 2 were under staffed and had not poor but no service. This one had 0 customers and no lettuce for my taco salad. I'm giving up. I make better chili andburgers at a fraction of the price. Lost my business forever.

We went to this Wendy's after a flight from MCI. The first thing we did was go to the restroom and it was filthy. The sign and the restroom says please let a team member know if the restroom needs attention. When I walked out to find a person to tell, theonly people available were teenagers who obviously didn't care that the bathroom needed work. When we went to place our order wenoticed that there were a bunch of teenagers in the work area who obviously were not employees and everybody was standing aroundchatting. There did not appear that a manager was available. When I went to the soda machine it was also filthy. Obviously ithad not been cleaned in several days at least. We took our food to go and then we discovered the hamburger I ordered had nothingon it. I didn't order it that way. They were also out of lettuce and jalapenos. How does a burger restaurant run out of lettuce?The dining room was also in shambles. Unclean tables, trash on the floor, and chairs and disarray.