Panera Bread - Kansas City

The entire restaurant was unclean, including my flatware. When I requested clean utensils, the staff member at the counter attempted to assure me that they weren’t contaminated with food. However, I found the dining experience to be acceptable.

The cinnamon roll was fantastic, and the blueberry muffin was moist and fresh—absolutely delicious!

This is definitely the worst Panera in the Kansas City area. The last couple of times we went for dinner, they were out of all broth and broth bowls. I could understand if it were close to closing time, but it was only 4:30 in the afternoon!

Beautiful place and beautiful atmosphere especially rainy day

I would give no stars if I could. The phrase you talk we listen is a bunch of bull. They sent me a a free sip for a month and I would get charged next month. Well I was charged for the first month. When I called customer service and talk to Matt he said it was only for new people and apologized that I got it but said he couldn't refund me. So in my eyes you stoled my money because I didn't authorize it until 10/28 to be taken out. And when I asked to talk to somebody else Matt would not transfer me. The customer service is fake. It's okay I will find a way to send a email to Niren Chaudhary.