metropolitanKC Marriott Kansas City

The service was fantastic! The staff was attentive and well-trained. I highly recommend this restaurant.

Luisa was our server and she was absolutely amazing! We had breakfast two days in a row and she remembered our drink orders on day two. She was so kind and sweet! We really enjoyed our breakfast experience because of her!

Made a reservation for Sunday Brunch. We were seated promptly and even though they were very busy the service was excellent with some of the best fresh fruit I have had in Kansas City--especially in the middle of winter. Lots of variety including turkey sausage and gluten-free muffins. A very nice buffet that seemed to be continuously refilled.

Our lunch reservation was not honored as the restaurant was closed during that time. It is unclear why I was able to make a reservation for lunch when the establishment was not serving food at that hour.

My expectations for Marriott have always been high in terms of excellent service, but unfortunately, I was greatly disappointed this time. The restaurant had made a reservation for us at 11:00 am, only to inform us upon arrival that they actually close at that time. Additionally, there was no assistance at the front desk to validate our parking ticket. As a result, we will be searching for a new spot for our pre-theater brunch.