Pure Kitchen Elgin

This is an excellent vegan restaurant with plenty of choices! The food was incredibly tasty, and I highly recommend it!

We ordered a burger with poutine and some noodles, drove out to pick them up, and discovered they actually forgot to include the noodles in our order. As a result, we had to share the burger and poutine. The burger was cold and flattened, and the poutine was soggy. Our total came to $87 for two drinks—I'm not joking. When we called to address the issue, they didn't offer to rectify the situation; they only refunded us for the noodles and not the total order cost. They also didn’t suggest bringing us what they forgot, so we won't be ordering from them again. It was a lot of money for a huge disappointment.

This Pure Kitchen location is a bit farther away from the central spots, but it's very convenient for vegetarians and vegans in the west end. I would typically give it five stars, but I’ve noticed a decline in quality and an increase in prices, along with the removal of some excellent items from their menu. After a while, dining here becomes rather monotonous. I would rather support businesses that have invested in their employees and made positive changes during the pandemic.

Awesome vegan variety of different flavors, Nice waitresses, any combination of non-custom order update possibility, long lasting oil mixed brewed coffee, free water in a glass bottle, affordable prices are some of the pros. Asking ?is everything ok?Do you need any thing else? like questions in short intervals are a little interrupting are some cons

Truly delicious food that even non-vegans with a desire to eat healthy whole foods can enjoy. Servers are attentive and genuinely kind. We had warrior bowls, the chilli soup appetizer and a carrot cake slab. You realize how nutritionally dense,good food can be when you eat at Pure Kitchen. Food presentation is aesthetically pleasing. Fantastic place that we will visitoften. Oh, staff is also very respectful and meticulous with Covid protocols, they wear their masks unlike some other placeswhere it's a struggle seeing staff wear masks under the nose often enough to be a concern.