Chipotle Mexican Grill - Kalispell

Don't listen to the one star reviews. They're all mad about long waits and low supply. IT'S THE RESTAURANTS OPENING WEEK. lol. Of course there are going to be abnormal waits and supply issues. The entire valley is trying to go all at once. My wife and I ate there. The food was delicious, the staff was kind and the management was very helpful. Excited we finally have a chipotle in town!!

I genuinely felt bad for the employees working at this store. Where is the owner/management/leadership? You wait in line for 30 minutes (not a problem, we knew it would be busy) then begin to order… they were out of beans, chicken, steak, salsa verde, lettuce, cheese, sour cream, chips, queso… skimped on rice presumably almost out too? When you are out of literally out of half of the ingredients on your entire menu it is your duty to tell customers before they start ordering. We ended up paying $25 for food we don’t even care to eat, only because we felt so bad for the people working and were basically socially pressured into paying for tiny portions of food we didn’t care to eat. Close the store early if you don’t have the food. I wouldn’t have left one star if this situation was properly managed. I hope those employees have better days ahead.

Proud to be the first customer through the door! Staff was friendly and super fast and food was delicious! Very happy to have a chipotle in town now!!

I had a disappointing experience at this restaurant. I waited 40 minutes in the Chipotlane, but my order was not even started. When I finally received my food, the salad bowls were lacking in ingredients - only a small portion of rice and meat. The Quesadilla I ordered was missing the rice, guacamole, and salsa, and the side of queso was not included. I paid $30 for a limited amount of food and poor service from the staff. When I expressed my dissatisfaction, the staff member at the window was unhelpful and seemed unsure of how to assist me. Overall, it was a frustrating and unsatisfactory visit.

If I could give a rating lower than one star, I would. The service was terrible and the food quality was also very poor at this chain restaurant. I would appreciate it if someone could contact me to discuss the situation.