Sacred Grounds - Juneau

This is a delightful, relaxing restaurant with delicious food. We enjoyed the pancakes and French toast with fresh berries and yummy birch syrup).

Excellent Juneau coffee house off the main streets. Very, very smooth roast on the drip. Decent flavor and body as well. Alternative milks are available for latte lovers. Staff is absolutely fantastic. Good choice to get a coffee fix!

Customer service and drink consistency could use a bit of work, but overall the place has a nice vibe to it. It would be much better if you could get the staff to open their doors on time. I counted 8 people walk away the other morning because the girl working inside didn't unlock the front door. Finally, Melissa, another employee who was on crutches at the time, went over and opened the door and started greeting the people waiting...half an hour after the shop was supposed to be open. It could be a fluke, but it seems pretty bad to me when someone on crutches, that's not even scheduled to be working that day, has to hobble over and struggle to do your job for you. Nice Job Melissa! Hire more people like her!

I came in at 7:00 to get coffee and a breakfast sandwich. I was told the cook wouldn't be there for a half hour. I ordered a coffee and waited. After a half hour I ordered a sandwich and sat down and waited. After 15 minutes I came back to ask what happened to the sandwich. It was sitting on the shelf getting cold. No one called me to pick it up nor did they deliver it to me. No apology. No compensation. Worst of all, they already got their tip as you have to add a tip when you pay up front. The coffee was okay. The sandwich was tasty (would have been nicer to eat it fresh) so I'll give two stars. They really need to improve customer experience. I won't be back.

Cafe opened up 28 minutes late. Lousy front counter service. My order got delivered to another table. Drip coffee took 18 minutes...as I watched others with specialty coffees come and go. The upside...the food was good. They have a beautifully designed place with an I don 't care person at the counter serving you.