Bacio Di Latte Jundiai Shopping

Best ice cream, but the queues make the place chaotic, there needs to be more staff. I don't recommend the crepe but I recommend the milkshake. Service: Take out Meal type: Other Price per person: R$20–40 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: Gelato

Unfortunately, the site administrator should have more people to assist. Every time, queue. Service: Dine in Meal type: Other Price per person: R$20–40 Food: 5 Service: 1 Atmosphere: 5 Recommended dishes: Gelato

Unfortunately, a bad experience with delivery, I ordered an ice cream at 3:30 pm and it only arrived home at 6:10 pm (almost 3 hours and the app says 40-60 minutes) Nobody answers the phones listed on the Jundiaí shopping page and on WhatsApp they left me talking to myself. Complaint sent to the Bacio latte brand and they lost a customer in this unit, I will never go back. Mistakes can happen but simply letting go of a client without giving the slightest information or forecast is too much.

The gelato is the best, but they are becoming more and more relaxed! In the past they filled the cup, now there is misery! There were cases where the bottom of the cup was clean because she didn't put the gelato all the way to the bottom, just on the side. Flavors always the same, in the past they always changed! The worst of all is that they had much more elaborate and different flavors, now it's always the same thing, but that's the fault of the company in general that removed the flavors. They can no longer supply gelato on the same day, if you don't go in the morning or afternoon forget it, there will barely be any gelato for you to choose from, there will only be the remains of some flavors. Service has been better too, not all of them, but the frown on some employees' faces is becoming more and more frequent, are you dissatisfied? Ask for the bill, my dear! The customer is not to blame. A while ago, not even the freezer where they put the gelato was holding up, the gelato was melting as soon as you picked up the cup, it seems they improved that a little again, but it took a while to fix it.

The service at this unit is very poor, both at the cash register and at the counter. Employees with no empathy, bad temper and poorly prepared ice cream. The ice cream is still of good quality, but the service needs to improve, mainly because the place is always very crowded, with queues and is too small to stay and consume. Service: Dine in Meal type: Other