Pilot Travel Center - Joplin

I stopped here to buy cigarettes last night lady At customer desk was racist to me she didn?t wanted to sell me the cig the way they were displayed only coz I was buying 20 packs and she told me to leave the store when I was telling her in nice waythat the price she?s giving me was not rite I was really nice and I?m so sad that she made comment on my face what. Should I do

They store is under construction the fountains were unavailable. The showers were clean and there was no wait at all to get one. I gotta give that to them. They clean them fast. They are trying really hard to replace their cashiers tho with that much kiosksself checkouts in there

This store has a fresh appearance, but the same old attitudes from the staff remain. I appreciate the new self-checkout kiosks; hopefully, they will provide better customer service than the current employees. Aside from that, the exterior of the store looks fantastic.

On August 20, 2022, at 5:50 PM, I visited the women's bathroom, which had four stalls. Two were closed but marked as in use, even though they were actually empty. The third stall didn't have a functioning lock on the door. In the fourth stall, there was soaked toilet paper with blood on the floor. Additionally, the trash bins were overflowing. After that, we went to the nearby Wendy's, and they messed up our order.

I spent a lot of money here, but it seems like they are eliminating jobs while still not providing working premium Wi-Fi. Edit: Two months later, and there's still no premium Wi-Fi. The showers feel more like saunas, and it’s actually worse after you shower than it was before. I’m downgrading my rating to one star. The places across the street and next door seem much more promising.