Hooters Joliet

I was craving some of their famous wings and shrimp, so I purchased them, brought them home, and enjoyed a delicious feast. I also picked up a bottle of their hot sauce because it adds great flavor.

Service was a bit slow, but it was also a Saturday evening and beautiful weather, so it's understandable. Food was real good and our waitress was great. It was sons bday and she went out of her way to get him a rubber duck since we were sitting outside.

Tonight April 28, 2023 four of us went out to celebrate at hooters and was interrupted with a visitor. I was halfway eating my food when a bug was spotted I quickly asked for the waitress. When the waitress came over, she seen the bug and immediately was discussed I asked to speak to a manager as she took my plate away. I was no longer able to finish my food. When the manager came to the table. I told her what happened and the first thing that was told to me was we don’t have bugs. REALLY. I was very disappointed because I felt you as a manager should have been more sympathetic, apologetic, because these things do happen and not jump to the defense side like this never happens in your facility, assuming I wanted a free meal never once did I make any suggestions for being reimbursed, never once did I suggest to have another meal given to me. I simply told her that I could not continue my meal because of the bugs. As I was still continuing to converse with my friends, to my surprise, “not really “was another bug. This time I was able to take a video and pictures and showed it to the manager nicely and was told all I can do is take 10% off your bill. 1 whole dollar was taken off my bill. My complaint is Management do better very unprofessional. Please don’t assume that everybody wants a free meal because we don’t l was there to have a very good time, and for you to approach us the way that you did was worse than actually finding a bug in my food

The ambiance is not like Hooters, more likely a very child friendly family chicken house. Other than that, the wings were good, our waitress Brie was perfectly friendly, the fries was medium. Overall, it is a place that I will go again. Edit: We were there again this week, to try it once more. More kids, we got a side table, the chicken was ultra salty this time. The second chicken was cold. Probably, it was waiting there somewhere because we have it just after 2 minutes of our order time. Our waitress was much less interested in us than around. Near the end of her shift, after she gave us the bill and got her tips, she didn 't even look behind, even though I was still drinking. We had to order from somebody else, which she was a delight, the only thing that was good for that night. I was drinking IPA and learned they serve just one type of IPA. The problem is, our previous week 's waitress told me last week that she gave me the second type of IPA when I didn 't like the first one. I drank it, but it was sure not an IPA. Sorry but this is not the experience that you look for when you go for a drink in Hooters.

When you door dash $140.00 worth of food you think this place would care about giving you all of the food. I had to go and pick up part of my missing order..AND MANAMENT DID ABSOLUTELY NOTHING TO COMPENSATE ME FOR MY TIME AND COLD FOOD AT HOME!! REPLYING TO YOUR RESPONSE I WAST AWARE THAT A 3RD PARTY VENDOR SUCH AS DOOR DASH WAS RESPONSIBLE FOR MAKING SURE EVERYTHING WAS IN THE BAG BECAUSE THEY DON'T PACKAGE THE ORDERS