Submasters Of Maryland 2, Llc - Jessup

Was on my way to get a chicken sandwich at Popeyes but then detoured to Jimmy Johns. Since it was my first time there, I decided to try the Vito, which I think was number 7 on their list. The sandwich tasted a bit too cheesy, I guess there cheese was sharp that it overcame the rest of the sub. It tasted much better when I removed the cheese. The staff at the restaurant was very friendly which even made it a better experience. Next time I'll try one other sandwich without cheese.

Ordered on line. When to pick it up the manager looks at me thru the door and shakes his head..He does this two times and mind you I paid for my food. Looks never acknowledged me and goes back to cleaning. My husband and I continue to bang on the door and he refuses to help us. Finally, someone comes to the door and says you need to pick up at drive through. We said why didnt he say something. We drive through and the manager still wont come to the window. Finally we bump the horn and we say where is the manager and he says he is. We processed to tell him how inappropriate he acted and I an a returning customer and I will be writing a review.

Holy cow they take forever , and worker was so rude for zero reason. I get it's a fast food place, but mannn

I have been ordering from the jessup location for a while now and have always been satisfied up until today. They have a new driver named Kim who delivered my sandwich to the wrong apartment and then had a stink attitude and try to tell me that she don't remember where she left it because she already left it's almost 90 degrees outside and you leaving a sandwich with mayonnaise outside when I distinctly asked politely for the driver to call me when she pulls up so I can meet her at the door. Now I'm afraid to order because I don't want nobody messing with my damn food. She just completely messed it up for me!!!! I got to wait 2 days for my money to be put back on my credit card and I'm still sitting here freaking hungry with my taste buds set on Jimmy John's. I will never order from this location ever again. The manager was very nice but that new driver Kim she need to go work for somebody else with her messed up customer service she suck and get a big fat F

Delivery is the slowest of any Jimmy John's I have ever been to. They average 45 minutes or longer during the work week.