Popeyes Louisiana Kitchen - Jessup

Every time we come here in this particular place, we never get our full order. We spend about $40 every trip. Another thing that irritates me pays extra for Mac

I went to the store to buy a 5 piece for 6.99. I asked for three and was told by the female manager that I could only get one. The big sign outside didn't just say one. I asked where it only said one, and she said that you can only get one, although nothing could just say one. I rode the road to another Popeyes on Baltimore Ave and got three 5 pieces without problems and even asked if it was a scholarship that you can buy only one, and she recommended no. Even though I could only get one, it was not published on the sign or in the store.

This place and those in Colombia have the best chicken sandwich.. the meat is juicy hot and fresh, the buttermilk ranch and the pimple just explodes with freshness and taste in your mouth. Your drive thru is fast and efficient. Now I have to get one tomorrow morning...

I never like writing bad reviews, but this one is unavoidable. I rarely order food from Popeyes because of bad past experiences at this location. I ordered family meal online then arrived at the drive-thru to pick up. Once again Popeyes didn't fail to disappoint and make me mad. After finding my order the worker informed me that they were out of red beans and rice?!? The last I checked there is no shortage of beans or rice in the food supply chain. On a positive note, the food was fulfilled quickly. I vow to never visit this store again and will likely never visit any other Popeyes anytime in the near or distant future.

I am changing my rating from one to four stars. There has been a great improvement in the customer service and accuracy of my order. During one visit the employee informed me they were out of an item and offered a substitute prior to taking my money instead of giving me whatever was available without infoming me. The employees were friendly and polite during each visit. Keep up the good customer service.