Flying J Travel Center - Jamestown

This stores managment needs to be looked at! This stores drink station is horrible! No ice, no straws in the store, missing cup sizes! How do you run a store and allow it to run out of some of the biggest items used and sold? As a retail manager this wouldbe unacceptable! You are a truck stop selling drinks to customers without straws! So while driving 75 down a highway you expectthem to take there hands off the wheel to open the lid and get a drink? Oh and let?s not forget it won?t even be cold becauseyou don?t even have ice! These few things not only cost you a sake of one of the highest profit makers in your store but causedme to not get gas and go down the highway to find a Loves your competitor will get the sale! This will also impact the rest ofmy trip but not stopping at a flying Js for the rest of this trip for another 1000 miles! So great job to this management staffwho can?t even do the basics of their jobs!

This is a standard Flying J with the exception it is extremely large inside. A huge area just for CAT merchandise T-shirts etc. . Quite a lot of tourist items, so didn 't get the driver feeling except the great entrance with transflo, ATM machine etc.It 's clean and well maintained overall. But the enormous parking lot is in dire need of potholes being filled. Heck of a ridegetting in and out. Even with the size of the lot, this J could use better signage and markings. Trucks were parked everywherewith no attempt to move trucks blocking the fuel isle, no signs where reserve parking was, we has one but found an openingcloser- employee when asked at 3am just said reserve is out front . There is a trash issue here and probably because it was3am there was a lot more than daytime. There were two medium sized stray dogs running around and they appeared comfortablerunning into the enclosed dumpster area, not sure what was going on there but be cautious if you have a dog. The employeesignore the strays for some reason. It 's a good place over all but be prepared for the usual truck rodeo to park.

This place has really taken a turn for the worse. The fuel pumps are out of service and extremely dirty. Pump 20 was available, but the display was broken, making it impossible to see how much fuel was being dispensed. There was diesel spilled all over the fueling area, which was a major problem. Overall, it was so unclean outside that I decided not to go in.

The food at PJ Market Deli is absolutely delicious! The customer service is excellent as well. Keep up the great work, everyone! Thank you! The mashed potatoes taste homemade—perhaps even better!

I attempted to refuel, but all the fuel lines were occupied. There were very few trucks actually getting fuel, as most were just parked at the pumps. After waiting for 20 minutes without any movement in line, I decided to give up and leave. The parking area is spacious, yet some people seem to be blocking the pumps regardless.