World Bean - Jamaica

I ordered a matcha iced latte that I wasn't expecting much from since it was from an airport kiosk. I noticed they used a pre-packaged matcha mix, which was disappointing. When I tried it, the drink was just icy milk with clumps of powdery matcha that didn't dissolve. I had also asked for light ice, but the cup was filled all the way to the top. I may consider finding a better place for matcha, or even trying a different drink next time.

The bartender at the attached bar, Jessica, was a young lady with cornrows who spent at least half an hour on facetime while sloppily serving drinks. I also observed two patrons near me who paid cash for their tabs, one around $50 and the other around $20. I noticed Jessica setting the money next to her and then discreetly putting it in her tip jar ten minutes later when she thought nobody was watching. This behavior was concerning and could be seen as bad service and potentially stealing. Additionally, the drinks were expensive, but given that this was at the airport, it was to be expected.

On 2/1/22 from gate c66, term 5 in jfk airport. world beans the gourkuma tee was fantastic. the croissant great. but better was the service of lawren and their 2 employees. So I was on the handy busy- my wife ordered without asking- lawren noticed and confirmed with me -super glad she asked. my wife ordered wrong and the workers used good sence by asking. I changed to what I wanted, and the workers knew what was quickly committed and I was super happy.

A terrible first experience here. I asked for a big ice game. After he had upset me, I asked no one to stumble. somehow the man who excited me, translated a shot espresso in my iceball. he said this doesn't come with espresso and I said yes, I said I don't want to be a threat. but the music was so loud that I don't think he heard me. After giving me a brown/green ice drink, I said there were some confusion when I told him that I didn't want to stumble. he said he would make me another one, but they ran out of matcha. I ended my $6 drink and was not compensated for another. ah. I wouldn't get a drink here before a flight.

JFK terminal 5 , by gate 18 , I ordered a cup of black coffee with a shot of espresso. The attendant had her head down watching something on her phone. Once she noticed me and I told her what I wanted. She refused and told me she was not going to make espresso. When I asked why she just repeated herself and refused to fill my order. I walked away and took my business to Starbucks . Such poor service. I guess she didn’t want to miss her movie.