Panera Bread - Jacksonville

Great place! Welcoming atmosphere. Staff is always friendly. Food for the most part is always consist. Love the customer service from the management team. My favorite Panera Bread location. Never really crowed not even during lunch.

The iced coffee this location serves is brewed incorrectly. Compared to other locations, here they seem to brew coffee and throw the ice in to cool it off so they can immediately serve it, resenting in the wateriest coffee you've seen. I don't really knowwhy the coffee they serve is watery, but it has disappointed my morning for the last time. I'm glad for the new Brooklynlocation in Jacksonville, the iced coffee there is delicious.

The food was excellent as always. Some weird guy ordered and sat across from me in an empty restaurant. Everytime I looked up he was looking at me. I tried to ignore him as we was making me uncomfortable. Them when I looked up again he was shooting a birdwith his fingers. To who though? It was very odd. I didn't know him. I think he might be unstable.

This place needs people who take their job seriously. Nobody here can get a simple order right, this is like the 11x I'm having my order made wrong in 4months. Nobody pays attention and Nobody is polite enough. This is the only location with this issues.It's going to be my last time ever walking into this location, hope cooperate look into this. Sasah and Sarah needs coaching anddoesn't deserve to be Managers for this store. Panera is loosing so many businesses in this location. My bank will never usethis location again for any of our bank refreshment for our associates and team members.

Panera has a great offer on coffee and self serve beverages: $11 a month for unlimited self serve beverages. I love the concept but it doesn 't work well. Supplies are frequently out of stock, 24 oz.. cups, Splenda), coffee is batch brewed ,which means it is served from large thermal dispensers which are always filthy, and usually cold or empty. The pots themselvesare never washed/cleaned just look at the spigots on them to see they are encrusted with filthy build up. And, in truth,drinks are not unlimited, either, as terms specify a once every 2 hours rule. The program is a great deal if would work, butit 's messing with my morning coffee and that is just not acceptable.