Hibachi Express - Jacksonville

Amazing food.. great people mostly takeout but we always eat in. Combo plate around $11. Filling and great. Bento box, you gota be a big eater or share or take some home. $15. Thats May 2023 dollars.Food: 5/5

The lady who takes your order at the front is VERY RUDE! She cuts you off with comments or by answering the phone while you're trying to place an order. And when you try to confirm what she has rung up at the register she catches an attitude, so check your receipt.The food is always hot but it doesn't taste FRESH. It seems reheated or previously frozen.I ordered a large shrimp hibachi and the only thing large about the order was the tray that the food was in. The shrimp were small in size and portion, and the rice was not fried.The house salad was so sad. A carton of Lettuce with 1 tiny Grape tomato.The veggie spring rolls were mushy inside with no veggies.The snow mountain sushi roll was good.

Rude staff. They talk over you while you are attempting to order. They need a few courses on etiquette and efficient customer service. While giving my order the lady just stopped and answered the phone. Never said a word to me. Then a guy from the back walked up and asked “do you want it or not”? No hello or anything. I just turned away and walked off. Food was just ok. I’ve had better for less price.

Was in town for a conference. Delicious veggie hibachi. Would order again if I return to Jacksonville again.

I always get the steak fried rice or the orange chicken, the sushi is delicious too ? always call in and it’s always ready fast! Super nice people.Food: 5/5