Charleys Cheesesteaks - Jack

Lady there was SO RUDE. She always has an attitude and never does my order correctly.

Save yourself and dont go here. The staff will mess up your order and not fix it. They are also incredibly rude while continuing to give you the wrong food.

Unfriendly staff. Very stingy with their ketchup. This is the 2nd time I’ve eaten here along with my wife. It’s always hard to get more than 3 packs each

Have had Charley’s in multiple states and on multiple military bases and I have never seen a Charley’s restaurant this problematic. I LOVE Charley’s but this specific location is not it. I have come here multiple times and every time it’s the same thing. They consistently do not have fries or lemonade available doesn’t matter day of the week or time of day. If you come after 1pm lunch rush all of a sudden the lemonade machine is broken and they can’t make fries. Worst quality Charley’s sandwich I’ve ever had. The customer service is horrendous and the store has always been trashed. Also this store doesn’t take or participant Charley’s Rewards. It’s a stark contrast to the Qdoba next door which shows it’s possible to keep a clean kitchen, and have hot food.

I went there today for lunch and the cashier was BEYOND rude. She rang up my order incorrect and when I let her know she shouted over to the other workers ‘someone needs to take over the register before my nerves get my mouth in trouble’. I heard her be rude to the other customers in line as well. Would love some info to report her to a higher up as well.Only giving it two stars because the food tasted okay.