The Downs Café - Isleta Pueblo

Open tables book and sent 2 confirmation but when we arrived the Crown Room was closed. We ask and were told they have no regular schedule. It was a Friday night at 7:00pM Either the restaurant or open tables need to address this.

Wait staff needs training to improve the fine dining experience. We had to ask for most things. Was not offered wine list, coffee with desert and waiter made us feel rushed and entrée was offered before we were done with our salads. I really enjoyed the food quality and the ambience. Please train your staff!

I just recently visited the Downs Cafe and I tried to order fish and chips and payed for my order then they come out and tell me they are out and I have to choose something else because they are no gonna give me my money back so I got chicken tenders then they bring them out to me and they are burnt once again said everything is shut off and no refunds wow take it from me I will never go back to this place I would give zero stars if I could bad for business…

I had the green Chile cheeseburger, it was delicious! The Chile didn't make my bun soggy, burger was juicy, fries were good. The lovely cashier had the cutest northerners accent Wisconsin or Minnesota.

Manager is very rude and unprofessional. Wade was behind schedule all night making people who had reservations wait we waited one hour pass reservation time and told we would have to wait because they were not ready not a good valentine's gift thanks