Mcalister's Deli - Irving

This particular review is based solely on the evening shift manager, Alex. I 've come to this location at lunch and the food, service, and management are great. However, their evening shift manager needs a serious attitude adjustment and training. I ordered a McAlister 's Club and my bread on top and bottom was practically missing. I addressed it with Alex and he stated, That little part. Sometimes they don 't cut it right. He proceeded to to have it remade and told the crew member make sure it 's cut perfectly, because she wants it cut perfectly. I know sarcasm when I hear it. If this location desires business beyond the lunch hour, which I am sure the GM, Michael Casillas does, they may want to invest in properly training Alex on customer service.

I have found my go-to sandwich here which is the Turkey Club on croissant bread with the chicken tortilla soup. I love the honey mustard too. Updated photos same location and same goodness.

Good customer service. Food is good except the tortilla soup is too salty...

Great Place for lunch and dinner. Variety at a Good price. Good people and friendly.Thank you,

Every time I come here the food is so banger. The workers are always sweet too.