Aurora Bar And Restaurant - Ipswich

We had our works night out at Aurora had a fantastic night, food great, staff were very efficient, DJ great we could not fault the night will definitely book again thank you Aurora

Came for food with my mother and wife and my sister was welcomed at 1st but when we went up to the restaurant we seemed to keep getting rushed buy a lady who seemed not to originate from the UK she was rude and kept mumbling things under her breath. Apart from that everyone else was helpful and the food what gorgeous

Avoid it like the plague! Worst food I have ever encountered. Was so embarrassed to take mr German friends there. Food was inedible and extremely badly presented, most dishes were left uneaten. Absolute disgrace. Have not replied to my emails of complaint. For three people £140 with no sweets or coffee! Had given up before then. What a disappointment. Would never go there again!!!!!!

Booked for a family Sunday lunch as liked the Sunday set menu on the website; the 2 or 3 courses set options. Had a pushchair and wheelchair, informed lift wasn’t working (wasn’t 3 months ago either) had to go up the back ramp but there is also 4 steps there soo not accessible friendly. Got upstairs, waitress gave wrong menus, then rectified it however the Sunday set course menu wasn’t on there. Was informed by waitress that was not on asked to speak to manager not there. Spoke to chef who informed us that the menu isn’t around anymore; ironically it’s the same food menu without the cheaper option of 2/3 courses. There was also no head chef and most of the food had already been cooked and was just sitting there staying warm. I checked prior to booking that the courses option was available and was told so, this wasn’t the case, other people have said the same on here, the staff are aware. They are conning people by lying about the costings and yet still that menu is displayed on the menu. We left and were very happy with our decision. Lies, no chefs, no manager, no lift, no freshly cooked food. Disgrace!

I had planned a full day at this restaurant for my boyfriend's 30th birthday, but it turned out to be a disaster. I had booked cocktail making and a 3-course dinner for 12 people, as well as a private area by the bar in the evening for more guests to join for drinks and music by the DJ. However, when I arrived to decorate the private area, I was told the staff couldn't assist due to being short-staffed. I had to rush to set up decorations myself, even though I could have arrived earlier if I had known. The cocktail making experience was disappointing, as we were placed at the end of a crowded bar and couldn't fully enjoy the activities. The meal was decent, though some guests complained about the quality of their food. The night took a turn for the worse when the DJ didn't show up, despite us eagerly waiting for music and dancing. The manager failed to inform us of his absence, and when I addressed my concerns with the owner, he was unapologetic and rude, shifting blame onto me. Ultimately, I left the restaurant feeling upset and disappointed. The owner eventually agreed to refund the fee for the private area, but it was not enough to make up for our disappointing experience. I do not plan on returning to this establishment.