Wendy's - Ipanema (pontal do Paraná

I recently visited Wendy 's drive-through and unfortunately, my experience left much to be desired. Upon reaching the window to collect my order, I was taken aback by the appalling behavior of the employee. Not only did they toss my food towards me in a careless manner, but they also slammed the window shut abruptly, only to reopen it with a rude exclamation to have a great day. What made this encounter particularly unpleasant was the disrespectful attitude displayed by the employee, who happened to be a male with long hair. Their lack of professionalism and disregard for basic customer service etiquette was truly disappointing. As a customer, I expect to be treated with respect and courtesy, regardless of the circumstances. Unfortunately, this was not the case during my visit to Wendy 's. Such behavior reflects poorly on the restaurant and undermines the positive reputation that Wendy 's strives to maintain. In conclusion, I hope that Wendy 's takes this feedback seriously and addresses the issue to ensure that other customers do not have to endure similar experiences in the future. Improving customer service standards should be a priority for any establishment, and I trust that Wendy 's will take the necessary steps to rectify this situation.

I just love the robot that takes orders that's really neat!

The woman told my nephew when he asked for ketchup and BBQ sauce we would be charged if we needed more than 1 sauce and 5 ketchups

Un professional, broken soda machine. Will not fix an order that's been messed up

Best Wendy’s ever bar none! Hot food, cold drinks, super friendly and apologetic for minimal delay! I’m so in love