Balti Stan - Hyndburn

Came here for 70th birthday meal for my mum. There were 13 of us. Excellent service and the food was outstanding. Pickle tray was good. Some of the sauces I’d never tasted before but they were good. All the different naan breads were cooked to perfection and the wines were in big measures, no half glasses here . We all loved it.

I've not had a takeaway in some time and this is the first time in a long time I've not been disappointed. I've not eaten at Balti Stan for several years and after moving to the area I tried it for a Saturday night takeaway. It was delicious! We ordered a Chicken Tikka Madras and a Chicken Tikka Karahi with Garlic Naans. I couldn't fault it. The sauce was plentiful and not watery, the chicken was good quality thick pieces really well cooked. The naan bread was good sized, not burnt or under cooked. I also ordered a Balti Special starter that was delicious. It cost a total of £30 exactly which I thought was good value for money. I'm looking forward to going back and trying something different.

I was disappointed with the Sunday buffet at this restaurant. The food was very basic and there were no poppadoms, only onion bhaji and some potato rosti as starters. The main courses included three choices of curries, one of which was a chickpea curry. The Naan breads were poor quality. The restaurant used to be good, but the lack of customers and poor atmosphere now speak for themselves. It seems they are living off their past reputation. I will not be returning.

Absolutely furious!!! If I could give zero stars I would. I Rang up at 2pm and booked a table for me and my 2 boys at 5.30pm for the Sunday Buffet. I advised the staff member on the phone that the table was for 1 adult and 2 babies..no issue! I even rang at 5pm to ask if they had x2 highchairs (so that I wasnt bringing the pram and taking up lots of room)..yes no problem. I arrived and as soon as we came through the doors the manager came out and refused us service. Told me there was no tables. I told him I had rang hours previous to book, he said sorry we cant give you a table for just you and 2 babies we have the buffet on. So I told him yes thats why we 're here and why we booked a table..for the buffet. I asked if he was the manager, he said yes. I explained I dont understand why I am being refused a table when I booked and the restaurant was pretty much empty. Then he said it was because my eldest was crying to which I said yes because he has autism and he doesnt like me putting him down on the floor, he likes to be carried at all times so once we get seated at a table he will be fine. He still refused us. Anyway long story short I was absolutely livid because I had wasted £6 on a taxi to be refused service to which the manager did pay the taxi fare back. (Which I know he only did this to hurry me out as he could see I was getting quite agitated). I ended up making my way to Hyndburn Bridge just down the road as the kids were hungry snd had not had any tea due to me planning to go to the Balti Stan but I CAN DEFINITELY say I will never return again to Balti Stan with or without my children. What shockingly rubbish customer service!!!! I fully recommend Hyndburn Bridge, I 've been a few times and they 're more than welcoming and accommodating. Now I didnt let the altercation with Balti Stan ruin our family night but I would definitely avoid if you 're a single parent with a baby! What an absolute joke! Ps. Before anyone says 'its because the eldest was crying and its a restaurant where people want to enjoy there food '. The minute my eldest was sat on the seats near the entrance waiting for the taxi home he was silent and we was still refused a table. the fact I have supervised in restaurants and also worked in hospitality for years so I thoroughly understand the situation. We wasnt even given chance to get through the door nevermind sit down and get settled before being refused service. I would of completely understood if we was sat at a table with my child causing a disruption to other customers. Seems they are very much money orientated and once they had seen I had a 2yr old and 6month old baby they refused a table in hopes they could cater for a bigger family and make more money. I have never once been refused service or entry to a restaurant or food place. I will be reporting this to the Trading Standards and also the Equality and Human Rights Commission for discrimination. I am absolutelt appalled at the service and embarrassed to say the least with the commotion the staff caused. I had roughly 5 staff members all stood behind the manager looking at me like some sort of criminal.

"We received a warm welcome at this restaurant, and enjoyed delicious food and excellent service. We were staying at the Mercure nearby and decided to try this busy Indian restaurant. It was definitely a great choice, so be sure to give this place a try!"