City Hall Cafe And Pie - Huntsville

I literally used to love this place but it's kinda gone downhill. me and my friend went the other day and we were seated. the place was basically empty but our waitress literally just never came over to speak to us. but she did speak to other customers. we gave her like 25-30 minutes as we watched her go by us like 16 times... so we just left : the food is baller tho that is... if you get to order lol they also have a super racist sign up... if I could attach a pic I would but it's a racist depiction of a black person flying a plane... and it's honestly so nasty. and so weird to just put up on the wall for us to see while eating our meal lol

I was extremely disappointed. The service was terrible. It was relatively empty in there we waited nearly 20 minutes for our drinks. The food was way too salty, inedible. Sandwiches weren't even put together properly so you could eat it. When we walked in more than half the tables were dirty and never were cleaned while we there. We watched a family wait at a minimum of 15 minutes to be acknowledged at the front door. If you are looking for a good meal and a good time go somewhere else.

Great place to eat with family and friends. The staff are always nice and the food is always freshly prepared and tasty. I got the steak fingers, and they were not full of gristle and breaded with an inch of batter. They were perfectly battered, tender, and tasty. I get them every time and am never disappointed.

We went to City Hall after Hurricane Beryl looking for something decent to eat. We had eaten there several times before and it's usually nothing amazing but usually is an ok place to eat. We were super thankful that it was open as we no longer live in Huntsville and traveled from Willis to get a break from not having power. We called ahead of time and we were told they weren't busy. We got a table quickly and they weren't that busy when we were sat. Our waitress was a bit slow on getting drinks and putting our order in but at first it wasn't too bad. After putting our order in we didn't see our waitress for about 40 minutes. We had to flag down another waitress to get refills and we were starting to wonder if she had left as none of the other tables she was waiting on around us were getting service either. When we finally did see her she told us that they were out of what my wife had ordered. We were upset that it took 40 minutes for her to come and tell us but just asked about when the rest of the food would be done and requested that they could bring a side for our baby to eat because we were worried about getting food in her. My wife asked how long it would be if she ordered a burger and our waitress said she would check and let us know. She then came back with mine and my nephews food and my wife ordered a burger since we had already gotten our food. My meal was just a grilled cheese and fries and instead I was given a cheese burger with no meat. Our waitress said she would get it fixed and left me with the fries that were cold as if they had been sitting there for a bit. Eventually another waitress named Anna who was doing an amazing job with her tables came by because she saw us looking around confused. We told her what happened and she went to check on it to find out that our waitress had never even put in the order for my wife's burger. When we asked to speak to management we were told the manager was busy and couldn't see us. Anna said she would get my wife's burger rushed out and had to track down our waitress to find out how the burger was. When we were given a burger it was the wrong burger so rather than having it remade again we just asked for the check. We were told that we would be getting a discount due to everything and the discount we got only took a dollar and some change off the total. We spent over 2 hours there waiting and didn't end up getting all of our food. It definitely was the worst dining experience me or my wife have ever had which is unfortunate because it used to be one of my preferred eating places in Huntsville.

Had a great lunch, the food was amazing, the portions ample and the service fantastic.