Domino's Pizza - Hugo

This place is fantastic! They always deliver consistent quality, and the staff is super friendly. It's my go-to late-night spot now that most places close at 10.

Allison was fantastic! She makes the best wings and pizza I've ever tasted.

First, when you call this location they find it beneath themselves to answer their own phones apparently. You are directed to a Domino's call center that takes forever to pick up. Secondly, when I was finally able to talk to someone at the call center theycouldn't give me the information I needed. So they graciously transferred me to the actual store where I could talk to someoneto see when my last order was. When I spoke to the person on the phone he lied to me and said that there was no order therepreviously. I knew that wasn't true but I thought whatever and said goodbye. Then this jerk just slammed the phone down withoutsaying goodbye. Great location! I'm looking to spend more of my money that I earn from a job that I can't stand at this place.It is not worth the effort to try and order a pizza from this location. Especially when there are better Pizza places aroundthis area.

Solid. While some may dog on Domino?s or other chain pizza delivery options ? this one has been top notch. Fast, efficient, and always on-time or early. We love all sorts of pizza, including other Neapolitan venues here in the Twin Cities. But there?s aplace and time for all sorts of pizza and I wouldn?t compare them. Domino?s has arguably the best app and built-in couponexperience, including the pizza tracker and SMS alerts, of any pizza chain.

I placed an order through the app, which indicated that my food had been delivered. However, no one showed up. When I called the Hugo location to inquire about my order, the staff had no idea where it was. I expressed my frustration to a supposed manager named Jack, who appeared to be unconcerned. He dismissed my feelings by saying it was unreasonable for me to be upset over a $23 order. He offered to remake my meal for free, suggesting that he was doing me a favor. He didn’t make any effort to resolve the situation beyond that. This was the worst customer service I have ever experienced, and I would never recommend this store.