Roma Pizza Family - Hudson

If zero stars was an option that is what I would give, we live very close to roma, so eat them quite often perform. We called a command tonight and they told us 45 minutes. we showed up in 45 minutes and they said 7-10 minutes after waiting 45 minutes more we asked for our food they said is 7-10 minutes again. after waiting for again we went back to say that they gave our order to someone else. all in all we waited 2 hours on a order of wings and kesebrot! very disappointed, seems as if they were renting some more cooks instead of seven 16 years old waiters and 1 cook!

The food is always great but EVERY time I call in an order it is an ordeal. First, it takes forever to get through, then you finally get through and you get put on hold. While on hold, you get to listen to the staff chit chat about who they know and don't know. Then, they hang the phone up on you and you get to call back and do it all over again. Do they apologize? Absolutely not. Why do I keep going back? I think I'm done with Roma's and their lack of customer service. I try to support local businesses but they need to step up their game.

Our first experience at this restaurant was incredible. I had read reviews beforehand and people mentioned that they enjoyed their dining experience here. My fiancé ordered the fettuccine alfredo for $9.99, while I ordered the shrimp and chicken alfredo for $13.99. We also got the breadsticks appetizer for $6.79. The shrimp and chicken alfredo was a pleasant surprise for me, as the portion size was enough to feed 3 people for only $13.99. Overall, the food was absolutely amazing and it's a great place for families to relax and enjoy a meal together.

I ordered a stromboli, while someone else ordered chicken alfredo. My stromboli was delicious, as expected. They claim that their dishes with alfredo cheese sauce are homemade and it is clear that the sauce is made with heavy cream. Personally, I found it a bit salty, but I enjoy salt. The ranch dressing was delicious and the service was prompt and friendly. The restaurant has a lovely hometown feel. Overall, I would recommend it.

I visited Roast three times and successfully ordered food once. The food was excellent, but the customer service was terrible. During our first visit, we arrived at 8:30 p.m. and found out they were closing early despite their posted hours. On our second visit, we had a great lunch and felt like giving Roast another chance. However, during our third visit, the dining room closed at 8 p.m. even though they were scheduled to be open until 9 p.m. We will not be returning as it is not worth the risk of going hungry.