Chipotle Mexican Grill - Hudson

We arrived shortly after 7 PM on Friday, March 18. The staff informed us that they had only recently opened, just 10 minutes prior, due to a delay. The team was excellent and worked efficiently to serve our orders promptly, even with just four customers. They also managed a few challenging patrons very well while keeping the line moving smoothly.

The food is absolutely delicious and always served fresh. I'm a frequent customer and I love it. I've noticed that the portion sizes can vary each time I visit, but overall, it's far superior to Qdoba.

I've visited many Chipotle locations across several states, and my last experience was at one of the Woodbury, MN locations about two years ago. I promised myself I wouldn’t go back. Today, however, I decided to give the Hudson, WI store a try around 1:30 PM. Unfortunately, I won’t be returning. It was incredibly disappointing. While the food was decent, the restaurant itself was filthy. It seemed there was no sense of urgency to clean the tables, empty the overflowing trash, or sweep the floor. I sat at a dirty table and watched as the employees stood around doing nothing between orders, and this was after the lunch rush had passed. If I were the owner of that establishment, I would be furious. If they can’t maintain the cleanliness of the restaurant, how can we trust that the food preparation areas are hygienic? I won't be back.

I strongly DO NOT recommend Chipotle Mexican Grill in Hudson, WI! This is the dirtiest Chipotle I've ever been to. I just witnessed a child's meal that should have cost $4.50 get charged as if it were two meals at $9.50 each. For that price, we received a tiny amount of white rice, a small portion of beans, two tiny taco shells, and a small apple juice. The child only ordered one meal, but we were charged for two! When I asked to speak to the manager, the rude employee replied, "That's me... you get charged for two full meals if you ask for one extra small taco shell." Really? An extra little taco shell costs $4.50, which is the price of a whole meal? Unbelievable! I will NEVER return!

Super clean and great service at this Chipotle compared to some of the others in the area, we were pleasantly surprised by the huge parking lot, multiple food options and clean interior. Standard chipotle prices and menu