Pizza Hut - Houston

This is the WORST Pizza Hut ever! I’ve never heard of them using door dash to deliver pizza. We’ve been waiting over an hour so I decided to call the dasher and she said she’s dropping off someone else’s order. This is so unprofessional and I’ll never eat here again.

I ordered the dinner box with extra sauce on my pizza. I had to to call in my order in my order because the website was down. The person was very polite that took my order. But whenever I called in to let them know my order did not have extra sauce they handed the phone to the manager. Jas is the manager that the phone was handed to. This manager has the nastiest attitude I have ever come by. I stated what had happened and she asked did I eat the pizza. I stated that I only had one slice and stated to me. “ she says So what do you want me to do ?” “ You already the pizza”. I asked could I get a credit. She said she could only give me $5 . She also stated that since I ate the pizza that they were not going to remake it. The situation should’ve been handled better than what it was. Jas needs to fired asap for the nasty attitude. Pretty sure I’m not the only customer done like this.

1 star and thats me being generous. Worked 12 hour shift and was really looking forward to my order from pizza hut ....ended up being biggest disappointment of my day my stuffed crust was almost rock hard crust no cheese in it but was charged for stuffed crust my 2 medium were doughy and cold my chicken Alfredo was also cold and paid almost $5 for a warm 2 lt. Pepsi ..tried calling but no one answers ..very very disappointing

Very disorganized. Got my order... 2 hours after I placed it. It was wrong. Didn't even try to do anything to correct their incompetence. I filed a complaint with corporate. Lisa is also horrible at customer service. Whatever happened to making sure the customer is satisfied?

I will definitely not be returning here there’s no amount of money that will have me excited over pizza with roaches this was the worst and most disgusting Pizza Hut I’ve ever encountered and when I called to ask for a refund they returned with only a laugh and placed me on hold they should all be fired and this place needs to be shut down immediately