Papa Johns Pizza - Houston

Terrible! the manager julie is rude, incompetent and a lügner. she canceled our order without permission and did not complete the situation at all. she was unprofessional and didn't care. lied about us and leave a message. will never be ordered again. 1 star because I couldn't give a zero. customer service is a sweat, they will never get my money again. just want to appear as if they were helpful just to earn more money and not follow to make customers happy.

Faster friendly service and very well cooked and proportional pizza toppings!

They don't listen to the customer. You ask for specifics and they miss it, but still charge ?. Hit or miss at this spot, more missed.

I ordered three pizzas( 2 regular and 1 thin crust) and when I got home there were two thin crust. I called them and the lady on the phone tried to tell me that it was a regular crust but they had to trim it- I explained I could tell a difference between the two crust. After seeing I wasn’t happy with the service she finally offered to exchange for what I ordered. I’m not trying to get free food but it felt like I was being punished for their mistake. Why do I have to drive again to exchange the pizza they made the mistake on or why couldn’t they offer a refund. The customer service was beyond horrible and then the fact they tried to make me feel stupid with the difference between the two crust. Can’t say I will order from here again. It’s worth making the extra drive for better service

Order from this location multiple times. I have not experienced any issues. So overall a great place.