Iii By Wolfgang Puck - Houston

Good experience. Christmas dinner. a little loud about the wm. we forgive you.

It was nice, relaxed, very comfortable, eating was incredible and the service was excellent.

I’ve eaten at 1000’s of high end restaurants around the world and the service we received from our waiter was one of the worst ever. Our waiter was so glum and unwelcoming he ruined the evening for us. Remember this restaurant is in a cancer center area and the people serving cancer patients should at a minimum have some personality and compassion. This man had neither. When we tried to order wine, the first two wines we ordered were unavailable. When asked what wines he did have in stock his reply was “I’m not in charge of the wines”. Then he and the staff attempted to track down the third wine while we waited an additional 10 minutes for it. When we asked him why the Gem Salad we received did not actually have any Gem Lettuce in it, his reply as no one had ever asked him that before and he walked away. The salad was made of Romaine Lettuce. When we asked for cheese on top of the pasta bolognese he asked what kind of cheese like he had never been asked to add Parmesan cheese. Adding cheese table side is standard in most high end restaurants for pasta dishes. He also seemed incredibly put out to have to do it. From start to finish he was an absolute joke. He never once apologized for any missteps or asked how he could make out time better. Although the restaurant had virtually no one dining in it we received extremely slow and inattentive service. Add to this the fact that food was just okay overall and you get a restaurant that should be avoided. The Gem Lettuce Salad was mislabeled as Gem Lettuce and there was none. The pasta bolognese was bland. Our other diners were also unimpressed with their dishes. Wolfgang Puck should be embarrassed with this new restaurant. It lacks the standard of other Wolfgang Puck restaurants and at the rate it is going won’t last too long without a major intervention.

We had a fantastic experience from entering the restaurant to the last bite. Very nice HRW dinner and chat with the chef who visited our table. Great drinks, meal and service and already looking forward to out next visit.

This is one the of the very few upscale restaurants that is actually within the The Texas Medical Center and, to me at least, that is it's chief benefit. We found the food (a shared order of calamari, seafood risotto, pork schnitzel) to be at best, adequate. The service was good. Ambiance is that of a corporate dining room. I would recommend it only for the location.