Caffe Nero - HOUNSLOW

I visit this cafe regularly and since it reopened post lockdown it has been running on a skeleton staff. The level of business now is too much for the one barista so it takes a long time to get served. Also this means that tables are not sanitised and now even the cleaning materials are absent so you can’t do it yourself. There is hand gel. This is NOT a complaint about the poor beleaguered staff but a call to management to sort this mess out.

Caffee Nero are good at creating the atmosphere of an Italian coffee shop and each branch has its own individual look. This branch is no exception.

I frequent this restaurant often and personally believe that it consistently serves the best coffee in Chiswick, especially compared to other coffee chains. The perfect balance of bitterness to warm you up in the morning! One downside is that the space is quite small, so it can easily feel crowded. I recommend that they encourage customers to utilize the downstairs area more.

There are not many places like this cafe, where you can relax and switch off from the daily bustle. Staff is attentive and correct and generally smiley, until today that this girl member of staff)spoilt my relaxing coffee with her bad manners..We all can have a bad day, but please don't take on a customers.....

I stop here regularly for a coffee. Not a lot of seating on the ground floor, but loads in the basement which still has natural light. The service is always quick and efficient, competently made coffee. Have sometimes ordered off menu coffees and they make these just as well cortado and flat white.