Panino Cafe - Horsham

We enjoyed excellent service and delicious food surrounded by lovely hanging baskets outside of this cafe. We ordered a mixed seafood and smoked salad, as well as a crab salad with coffees, all freshly made and customized without onions as requested. We would certainly return for another visit.

My wife, our 4-year-old son, and I entered the restaurant. Our son took his time deciding what he wanted, but eventually changed his mind and asked to go somewhere else. A few minutes later, he wanted to go back to Panino Cafe. My wife overheard the girl at the register making a comment about us being European and leaving without buying anything. It is worth noting that our baby boy was born in the UK. Additionally, the other girl preparing coffees was seen eating bacon that was meant for another customer's panini.

Today, I took my elderly mother to this coffee shop. It was very busy, but we didn't mind sitting and enjoying the atmosphere while we waited. After 35 minutes and seeing two other groups who arrived after us get their orders first, I wanted to make sure our order hadn't been forgotten. As I was confirming with the waitress at the checkout that our coffees were still being prepared, the woman making the coffees started yelling at me, accusing me of lying about when we placed our order and claiming I was trying to deceive them. She was clearly stressed and angry, and her behavior was extremely rude. This was unacceptable as I was only checking, not complaining. I won't be bringing my mother back here for coffee again.

Coffee was absolutely horrendous and far too expensive The food the same the service left a lot to be desired Went there once and never again Over priced, staff rude!!!

Stopped here for a coffee which was absolutely fabulous, one of the best lattes I've had outside of Italy. It was so good I had a second one! Reasonable price too considering current pricing everywhere. Next time I'm in Horsham Panino will be my first port of call.