Golden Willow Chinese - Horsham

On arrival we were warmly welcomed and shown to our table and presented with the menu. Once seated it took an unreasonable amount of time before somebody asked us if we would like a drink. The drinks were brought to the table and unfortunately one of the bottles of beer fell over, some of the contents landing on our clothing. Apologies we're made and the beer replaced. We then had our orders taken and waited for our starters. There again was a lengthy period of time before the starter arrived, but only one of the two which we had ordered. It took a further two reminders before the dish arrived. Despite having to ask twice and the delay, combined with the spilt beer, it was disappointing that nothing further was offered. The starters were both very enjoyable, well cooked and flavoursome. The main course arrived and placed on a heater with candle lights. In light of there being six dishes, a second heater would have been appreciated to keep the food hot. None was brought. The main course was average. A special fried rice was far from special. It lacked flavour and content. A greater variety of ingredients combined with more content was required. The king prawns were excellent, flavoursome and well cooked. The other dishes were satisfactory but not memorable. The general service was also satisfactory. It appeared that a number of the staff lacked experience and whilst this is in itself not a criticism, students working to support their studies, require training to build their confidence and skills. This was clearly an area for review, for as whilst the students working were very polite they lacked the necessary experience. We were offered dessert and coffees but declined both. Overall the meal was within the expected price range in view of the location. However the service was found wanting and that, combined with the disappointing special rice, was significant.

There were 5 of us celebrating a family reunion. Lovely place. Nice decor and ambiance. Friendly welcoming and efficient staff. Extensive menu. Really good food. A great evening. Thank you.

First time ordering of this takeaway new or old owners! Ordered as convenient that they deliver and that we can pay via card. However unsure if we will use again. Delivery was fine, ordering was fine, the meal however was “ok” Both meals ordered had a sauce however rather than being a sauce they were watery and more like a gravy or soup, the consistency wasn’t great! More like a vegetable curry soup than an actually curry, however it tasted ok, but when on the plate the watery sauce was soaked into the rice and it was pretty much like eating a plate of rice with veg on top, the sauce was non existent! A curry sauce should have some consistency to it, I’ve never had a curry in my life that as like water.

Such a friendly and welcoming restaurant with really good Chinese food, also do Thai but don’t try that. everything we had was lovely

We have been visiting this restaurant for years. Under new management now but still with some of the previous staff. The menu has changed and some of our previous favourites absent. We were impressed they, after ordering the squid, we had an apology from the chef that he wasn’t happy with the quality that day and suggested something else. A Very honest approach and much appreciated. Sesame prawn toast good. Prawn with black bean sauce not as flavourful as before. However the new sizzling and very hot chili beef dish , recommended to us, was outstanding. Generous portion and beef not too thinly sliced. Tender too. Will definitely try the sambol next time as also highly recommended. The Bill was reasonable and included a very good bottle of Macon wine.. Also the coffee offerings have improved and decent cappuccino. One personal negative. No more linen napkins. I think when dining in a nice restaurant paper napkins make it feel A bit cheap. Bjt that is just me WJ g fussy. We will definitely be back.