Taco Bell - Hoover

I had an excellent experience at this restaurant! The service was exceptional and the staff was very friendly. The service was quick, which I really appreciated. I love this place—thank you!

I ordered the grilled cheese burrito, and it was hot and delicious. The staff was very friendly, too.

If you want to receive a correct order, then this is not the Taco Bell for you. This location is always on the struggle bus. Tonight, we only received half of our order that was placed online and picked up through the drive through. Which means we once again, had to drive back to the restaurant to retrieve the rest of our order. It is never an issue with them being too busy either, it's just sheer lack of management and concern for their customers.

This particular TB has never been one of our favorites. In part, the staff has struggled with any enthusiasm at all with dealing with customers. A recent visit supported this claim. Almost rude staff. Food was stale, lukewarm and tasteless. Tacala would benefit from closing this store.

This location is becoming the worst taco bell location. Always out of things, service is awful, and they always forget an item. Not giving them another chance.