Casavana Cuban Cuisine - Homestead

Let me start saying that I am a Director for F B and I understand a lot of challenges that may arise in the industry. This place has horrible service the servers don’t care for the guest. I went there on Sunday at 7:40pm. 1 hour 20 minutes before they close when I enter I had to seat myself because nobody came to the front like saying we don’t want any body we are closing. Then i place my appetizer tostones rellenos with shrimp and my food order because i knew they were in patient. It took them 1 hour to bring my food after I gave them complaint that they serve 1 party of 8 people that got there 25 minutes after me and they were serve way before me so I knew something was going on. The server didn’t even apologize she just said that the ticket got stock in the printer. I told her how it’s possible that the restaurant is empty they are just 2 tables and you don’t realized they are not preparing my food.well the appetizer never came because they never brought to the table and I told them specifically please don’t burn my son pollo a. La milanesa.Guest what? The food for my son was dry and burn.Believe me I don’t leave a lot of comments but this one definitely I had to take action. No manager present neither.Do not go to this place believe me you are going to have a bad experience. Horrible service , bad food, it feels like they don’t want you to be there . I don’t give zero starts because their is no optionAnd just for your information if you want to order to go 1 hour before the app doesn’t let you and when you call they don’t take phone orders they said you have to go in person and wait for the order ridiculous. Who is management this place ? How they haven’t gone bankrupt?

The food is good, it's not the best but it's delicious! The attention is not good, the girl who helped me was angry or annoying... very unfriendly to be honest...The experience could have been better if the service was friendlier!

Horrible FOOD ! Food comes undercooked. Manager takes no responsibility or even offers to fix the issue. Never going again.

If i can give it 0 stars i would ! The food was RAW. I ordered a medium churasco and got a not even rare steak. Steak didn’t even have blood , it was pure raw inside. Embarrassing that a chef would put that on a plate to give to a customer. Horrible service from the manager. Didn’t offer to refund or bring a new order. Never going again.

Delicious breakfast and excellent service we had at Casavana in Homestead, FL. The best Cortadito I have ever had in my life! I wish there was a Casavana in central Florida.