Menchie's Frozen Yogurt - Hollywood

Bad customer service. Do not change taste and options for vegans and nondairy consumers. I live near this location and often this business, but they have the same sorbet flavors for months without changing them. As Vegan and Nondairy my family and children are limited to Fruit Sorbets and Nondairy flavors so usually his only machine with two flavors. This business had mango and pineapple for 9 months just without change. We love both flavors, but we need to travel to other places if we want something else, because this owner is not willing to change the Sorbet flavors for repeated questions. Sometimes like this past week, they even couple a milk taste with a non-airy vegan sorbet on the same machine that further limits my children by not being able to swirl the two flavors together. Other places simply turn the Vegan Nondairy Sorbet flavors so that vegan customers can have better options.

Terrible customer service. My daughter and my wife are Vegan and I have asked her to change the Sorbet taste many times and they have completely ignored my wishes. I have to get to plantation and Davie sites to different Sorbet / Vegan flavors. As a vegan and non-milk, we are limited to the selection as it is and not the available flavors we continue to change into the two and sometimes 1 taste offered at this point. It is a shame that the owner at this prominent place can not only turn different flavors on the two machines called Vegan and Nondairy. I don't think this is a big request for this business. Mango and pineapple are great, but the same flavors for 9 months is simply ridiculous.

Stops and found them closed before their listed closing time. Ends after Freddo for Gelato. Honestly, I'm so glad it worked that way. The Gelato was a trillion better than Menchies.

Delicius! Loves this little store for every time diferente flavors!

It gets good business but its not as crowded as other locations. They have gloves and sanitizer and other products to keeps yourself safe. Eff everyone else can't be sure who washes their hands after wiping. So use a glove or napkins when pulling em levers to release sweet fattening frozen yogurt. The toppings bar is open and please use the spoons and watch your kids to make sure they don't put their hands in the mix. Again use gloves or napkins for your own safety. My only one complaint was that we walked in and served ourselves and when paying the young lady told us indoor dining was closed while I looked around and a few tables were occupied. Either let us know as we walk in, lock the door close to closing time and reopen to let diners out, or let whomever made it in before the bell sit. It just makes it seem that they set different rules for customers. I understood it was close to closing time and I didn't want to argue w a teenager. I come quite often and every time has been great even with that hiccup.