Los Fernandez - Hoffman Estates

DON?T COME HERE manager doesn?t care about costumer service. We had to wait 15+ minutes to get a refill from our waiter. The attitude from the manager was not very professional or the waiter . I will never come again I am very disappointed

It?s a very nice nightclub; they opened up, right next to the restaurant! Friday night?s are fun; and a photographer takes pics here! Also, what?s great about the place; is the owners want the place very clean too!

Gret atmosphere made me feel like i was in Ensenada Waiting for my Mexican style tacos having chips and salsa so far so good good music and clean place. Ok I got done with my dinner the tacos were delicious so I ordered a tostada too wich is not too bigbut also delicious I will be back again Thank you.

I would actually give it 0 stars but have to give it a 1. So I didn't want to leave a bad review to the public but after sending them a private message about our experience and only getting a thumbs up as a response back, I will now tell the public aboutour bad experience. We only ordered 2 taco dinner plates and 1 coke. It took almost an hour for our dinner to arrive. When itfinally came the rice and beans were cold. So disappointing when we had wanted to try this place for quite sometime. So goodbyeand will promise to tell other family and friends to avoid this place at all costs. Hope you found satisfaction with your thumbsup response. Also turn down your flipping music! ????

Our family went to celebrate my mother-in-law?s birthday. 3 of us arrived a little late but the hostess and manager refused to seat us with the rest of our party. They claimed the table next to the rest of our party had been reserved even though therestaurant was at 50% capacity at best. There was ample room to accommodate any other large group. All we requested was that thelarge table be switched with two smaller tables., the late comers would occupy one of those leaving the other one available. There wouldn?t have been any space lost but management refused. We would have understood if the restaurant was completely fulland an active waiting list but none of these were true. So we had sit at a different table the entire time. Then the check camein and noticed the food ordered by the late comers was included with the rest of the group. We requested that the check besplit accordingly to tables and the waiter informed us it couldn?t be done since we were one group. We stood our ground and therestaurant finally split the check but charged the smaller table of 3 persons automatically an 18% gratuity!!! The food was okbut we are not going there again. We hope the owners read this review and make the necessary changes in customer service.