Jimmy John's - Hoffman Estates

The owner of this franchise is quite unpleasant. She has raised the prices on sandwiches while decreasing the amount of meat included. If you think paying $11 for a sandwich and chips is reasonable, this place might be for you. The young staff member at the counter informed me that they now only use three thin slices of meat in their sandwiches. If you're looking for a quality sandwich with better ingredients, I recommend going to Jersey Bakes instead. Please, no automated apologies from the company.

The service is decent—it's quick—but the location isn't particularly crowded.

I arrived around 7:45 PM, but the restaurant was already closed, even though their hours indicated they were supposed to stay open until 9 PM.

Sought to build my own (with nice). they said it wasn't a subway, and then began to ask what kind of I want?

Very rude. The girls working tonight had no customer service. They couldn 't serve me so I will never eat here again. If I had employees that couldn 't serve customers I would get rid of them so I wouldn 't have to close my business.