Silchar Indian Dining - Hinckley

I 've been attending this restaurant for many years and the food and service has been consistently good. But what occurred last night was completely unacceptable!! We (a group of 7) booked a table a week ago but was told we needed to preorder which we did. However, on the night of the meal a member of our party took ill last thing and was unable to attend. We notified the restaurant on our arrival and told them to cancel his order. However, even though we had only just sat down, they said they had already prepared the starter, maincourse and sides (which obviously wasn 't true) and they said they would be charging us regardless. We reminded them several times not to bring the food out but they insisted and said we 're going to be charging you for this, so we 've got to bring it out What 's more, when a member of our group had to leave early due to a family emergency, he went to the till to pay for everything he had eaten and drank but the manager refused to let him pay his bill until he paid towards the meal of the person who was unwell the meal we told them not to prepare. You got this very wrong Silchar. We will be dining elsewhere in future. Food: 4 Service: 1 Atmosphere: 4

Yummy Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

The reasturant is inviting and good decor inside. The staff were very friendly and helpful. The food portions were just right and very tasty. The complementary offer for free desserts from a selection of cakes was a nice touch, but was to full but well thought out. Would recommend. Service: Dine in Food: 5 Service: 5 Atmosphere: 5

As a big foodie and a lover of Indian cuisine, I had the most amazing experience. From a warm welcome to the incredible felt plus service to the most beautiful food. I personally want to thank you for a wonderful experience and I am most definitely returning. Barrie Stephen Service: Dine in Meal type: Dinner Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5

Where do I start we walk in the restaurant great customer service amazing and the food was amazing and the price was not bad and very single food we had it lovely and we 100% return there again the best Indian food I have had in a really long time thank u keep up the hard work Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Papadum