Dairy Queen Store - Hillman

The nasty old lady needs some customer service training. Too bad this is the only place in town

I live close to this DQ, maybe a 10 minute drive and I usually only go once a year. I bet you 're wondering why...well I 'm about to tell you! The employees there are simply awful! They are rude, they are snotty, and they are all about what they won 't do. I cannot tell you how many times they have told me they aren 't serving hotdogs anymore because they are in the freezer...or they can 't make that kind of shake because it 's too hard . Not to mention how they treat you like an inconvenience if you ask for a lid or spare napkins.. as a business owner myself I would reccommend having a serious talking to with those girls on how important customer service really is!! I 'll be finding a different ice cream shop for sure!!

I’ve been coming here every summer all my life for ice cream and the ice cream is always phenomenal, as are the employees usually, only today I went there with my grandparents and ordered a blizzard flavor. Only seconds later I saw another flavor on a smaller menu that I hadn’t seen before and asked to change my flavor BEFORE paying. I was told very specifically, “no”, and they already started making the first one so I could not change it. I’ve worked fast food for many years and I’ve always had to change the customers order based on what they wanted before the order is done. This woman was rude, but the ice cream was good at least.

Went for a buster bar. Online showed open until 9pm, but they closed at 8, were cleaning up. Wish correct hours could be posted :

Ice cream was good but those girls that work here are very rude they don't have manners and they are disrespectful. So try not to go to this hell hole