Wendy's - Hilliard

The service was great! The men's toilet is broken, but is cleaned properly during this hour. The service was excellent and the staff are very helpful. The food is served hot and ready as I like it.

The cashier wasn't attentive and I ended up paying for food I didn’t order. It became too much of a hassle to get her to fix the order, so I just ate what I received. I won't let that happen again. When I went to wash my hands, there was no soap or towels, and I had to stand in a dirty restroom. I just hope the kitchen was clean. I'm really disappointed with Wendy's; Dave would have fired them for this.

Fantastic location! The staff is always friendly, and the food is incredibly fresh. This is one of the best Wendy’s I’ve been to, far surpassing most restaurants on Hilliard-Rome Street. Keep up the great work!

This restaurant is consistently unreliable. I just ordered a triple through the drive-thru, but when I checked my order, it was wrong! The employee at the window gave me attitude, even though he was the one who handed me someone else's sandwich. To top it off, my sandwich bun was soggy. Why do I feel like I'm bothering the staff when I'm just trying to get the correct service and meal?

Absolutely terrible administration especially the manager called judy. I ordered two meals. the first window in the register was great. the next window had a young gentleman who was also super nice. but I was given 1 real drink and the other drink was wrong. I asked him what that was to drink and he said I'm sorry and then got the drink from me closed the window. I waved him down and said I didn't get my second drink yet. he corrected this and was very pleasant about it. But I originally asked for extra dipping sauce during ordering. When I asked for it before I left, the manager, judy, was very, very rude. because of her, I go down to the wendy’s road and never put it again. great staff, but terrible management.