Lochaline - Highland

Dont be put off my first impressions of this hotel. The hotel is under new ownership and are refurbishing the hotel. The rooms are lovely and modern with wide screen TV . There are four rooms and i belive to be 5 eventually. The position is stunning right by the water and if you lucky you can see dolphins, seals and otters. we spent the evening watching the sailing boats going past and the small ferry which runs hourly and the amazing sunset. The new owners are lovely and go out of there way to make you feel welcome. We will go back for sure .. thank you for the perfect stay

Manners and customer service go a long way, don 't expect it here. Booked a table, walked in, gave our name, 'menu ' as he pointed at a blackboard. We weren 't even sure if the area we were in was where we were to eat. Came over to take our order but we hadn 't decided, looked at his watch and said, 'well got another 3 people due in ' and walked away. Eventually gave our order and a lovely woman came through and showed us to the restaurant area. No atmosphere, food was good though my friends lamb was very fatty. We eat and left, whereas if it was more welcoming we would have stayed for more drinks. Everyone who came in after us did the same. Totally losing out on money coming in the door. Think it 's a must do burden rather than a career choice for the man.

“Can we eat here tonight”? Have you booked? Asked mine host, “No I said” 7 pm he said, do you need my name? No he said, and closed the door. Such was our introduction to the hotel. Certainly different. We came back on the dot at 7pm, had a beer, ordered Haddock and Chips and sat to drink and wait. We were ushered into a dining room, as quiet as the grave, zero atmosphere, however the food was very well cooked and presented. Time to sell up and move on I thought.

Visited here recently. It doesn’t do food, and selection of wine is poor if you wanted a glass! Very quiet. Did hear a rumour it may be up for sale. Having said this the views of the Sound of Mull are amazing!!

Arrived for lunch around 12.15pm. Park our car opposite, old man with electric saw in his hand appeared to be cutting trimming a bush. We walked over and expected a friendly greeting instead what you looking for We were taken aback and replied lunch what is available ? response i 'll speak with inside and off he went. inside with door closing behind him, We followed, once inside he told us menu was on board and it would take a while 20.30 minutes for oven to become hot. My wife I looked each other, turned and left, thanking him as we left., Drove to the cabin next to the ferry jetty and difference was chalk cheese. While there two other people arrived at the cabin, who we had seen earlier walking to Lochaline Hotel as we left,.This is summer mid June and would suggest improvement to hotel owns staff attitude.