Marco's Pizza - Hialeah

Great pizza with great customer service. Definitely recommend this location

So tell me about yourself... Food was amazing. Experience was nice... Life was ok. Until everything changed. .... ????

I am a frequent customer of this Marco Pizza venue. Tonight July 10, around 10 pm I was heading home and I wanted to order a pizza to pick up before I got home. I called about 10 times starting the first call at 10pm, nobody answered my calls even though the schedule says they close at 12am. I personally went to the store and saw that there were 3 employees sitting without doing anything, I entered and was inside the store without the employees realizing it, I called the pizzeria 's phone again, the phone rang and I saw how one of the employees hung up my call. It bothered me a lot and I told him that it was me who was calling and why did they hang up my call. The young man was rude, he told me that if I noticed that they didn 't answer, why did I go to the store , he said that they closed at 11, I told him that I was calling from 10pm and that the schedule said that they close at 12 . It is very easy to see what is happening there, the employees do not answer so they don 't receive order and avoid the work. I set out to place a review on google and I could notice in other reviews how other customers complained about the same thing. very disappointed

Amazing pizza Amazing cheesy bread and outstanding personnel. Friendly and helpful and always ready to serve. Thank you.

I ordered pizza online at 7:30pm arrived to pick it up at 8pm. when I announced myself to the cashier he said that he couldn't find an order for me..... he found the tix but my pizza bowl was never done! I had to wait 20 more mins for my Pizza Bowl to be prepared cooked ‍