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Sprzężenie zwrotne
Przekaż informację zwrotnąHad a reservation through open table at 5:30, made over 1 month ago. Got there at 5:20, told the hostess I had a reservation, she said she had no record of it, showed her the confirmation. Said it would be 10-15 minute wait. 25 minutes later still not seated. Asked them told that we were next, and that all the people seated before us had reservations at either 5:15 or 5:30. Even though I heard people come in and say they didn’t have a reservation that got seated before us. Also heard people come in after us that had a 5:30 reservation and got seated before us. So why seat people that don’t have reservation before people that do. Just ended up leaving. They didn’t even seem to care.
The table service was wonderful; the waiter was polite, respectful, and attentive. I was disappointed to have a 15 minute wait even though I had made a reservation months in advance. The food was good, but one of our entrees came out lukewarm. The restaurant was packed for the holiday, but I would have expected a little more than for the price I paid.
Had a lovely dinner with my grandson the evening of February 14th.
Excellent ambiance, excellent food. Only issue was that they did not have our reservation. Even though open table was the link on the restaurant web page, they had changed to a different online reservation system, without updating their site. Fortunately, we were still seated on time.
Service was excellent. Prime rib was over cooked as was fish.