Arctic Circle - Herriman

Service was good friendly and fast. French fries were hot and fresh. My Burst Cone was delicious

Well, comparable to Dairy Queen, I guess. Only had ice, that was good for soft serving. The staff was good enough.

I came here with my family at 6:00 a.m. on a Sunday, and clearly on the door it says they close at 9:00 a.m. In addition, it said that the lobby closes an hour before the ride so that I closed in front of the lobby at 8:00. The whole place was locked and we saw the children working at the front and they didn't let us in. We went to the Drive-Thru and when we asked if the lobby is open, they said we're sorry we were under the staff tonight. Being underoccupied means you can't use the lobby for the one family that's here? It was a ghost town and we'll be the only family there... So we had to tell their children that they couldn't play at the playground when they were clearly 2 hours for them. I want to be sympathetic that they are understated, but at least post a sign or let us know... Don't just lock us out and pretend you can't let us in. We saw a lot of people in there and believe that I would have helped you grab the table if that means we could go in there. Really disappointed with the worship. Usually the ice is really good, but I cannot support a place that is not suitable for families.

I think her food is terrible, but they have the best ice cream, fantastic customer service, amazing fry sauce, and big chicken pliers.

Depends on who?s working? some are very professional and friendly? never miss anything in the order. Then others just don?t give a sh& . You wouldn?t think forgetting to put fry sauce in the bag would be a thing but I get maybe 1 out of 4 times that they remember it.