Mcdonald's - Hermitage

The same as every other McDonald's u just don't get good service from these places anymore

They got our order wrong and forgot part of our oder. The restaurant inside was dirty. Tables and floors were not wiped down or swept.

I never have written a negative review. Food slat this location is as any American McDonald but service is horrible. Staff seems to be constantly annoyed with customers , they ignore you even when they see you and make eye contact) at the counter. The wait time for food is loooong.

I waited a good 10 minutes at the speaker for my order to be taken because I had a decent sized order. Fast forward to I got my items. Pulled around and checked them out bc they're ALWAYS getting something wrong. Realized I am missing a fry. So instead of going back through the line that was getting long I decided to drag my toddler inside to let them know what I was missing. It took them another good 10 minutes or so for someone to finally come to the counter. Needless to say, the guy that was at the counter thought everything was funny and acted as if he didn't know what other customers were talking about. He also stood in the kitchen doing nothing and kept looking at me KNOWING that I needed assistance. Overall, I'm not too happy. ?

So it's a really big coin flip on the quality of the food, and temperature. But I usually grab stuff for my night shift and often deal with Sean who works the register. Outside of some glaring issues with wait times and food quality I wanted to give a huge shout-out to Sean because he's always super friendly and understanding. Great worker.