Dunkin' - Hermitage

Drink order was wrong, staff wanted to argue about what was clearly ordered Not a Starbucks fan, but if I. The 16148, go to Starbucks

Do not order delivery from this restaurant through DoorDash as your order will likely have errors. However, when dining in person, the service is quick and friendly.

Barely any cream cheese on my bagel. It was door dashed to my work so it's not like I can just leave to get this fixed. This is unacceptable

I have had my order messed up 9 out of 10 times at this restaurant, and even when I try to get it corrected, they continue to make mistakes. I will not be returning to this establishment.

The staff at Dunkin on E State Street during the 8 PM shift today are my heroes! They found and returned my wallet that I had left behind the day before, even though I didn't realize it was missing because we usually use the drive-thru. Thank you so much for your personal touch and for recognizing me at the speaker to ask about my wallet. I am genuinely moved to tears right now, in a good way. Thank you so much for being so kind. We appreciate you! And thank you for being understanding of customers with ADHD. Also, the sweet cream cold brew is amazing.