Tropical Smoothie Cafe - Henderson

The food tasted terrible and the cleanliness was lacking. The staff seemed to have their own issues to deal with. Our smoothie containers were sticky with what felt like sugar residue, which was unappetizing. Overall, it was a really unpleasant experience. The employees were constantly on their phones, and the place was messy with trash overflowing everywhere. I would strongly recommend avoiding this Tropical Smoothie Cafe.

I ordered some Bahama Mama dishes, but what I received was overly watered down and lacked flavor. When people pay for a meal, they expect it to meet certain standards. I was particularly disappointed because I have difficulty consuming solid food. My suggestion? Ensure that the kitchen is attentive to how they prepare food for their customers. Please, take this feedback seriously.

I recently went to pick up an online order, and my experience was quite disappointing. The young employee at the counter was distracted, showing a customer a photo on his phone. While I was waiting to collect my order, I accidentally knocked my eggs off the counter and they splattered. There were other customers waiting as well, and I felt ignored. The lack of urgency in this place is frustrating, and the staff clearly needs to be retrained. I no longer feel comfortable visiting this restaurant and will be sure to share my experience with others.

This could be an amazing place to eat and get a big smoothie if not for the employees. the business has a big thing that was to the point I thought was a franchise. but the Stephanie site is the worst. I live close, so I go. but I have reduced my visits every day to twice a month. I never know how my favorite smoothie tastes because it depends entirely on who does it. I observe, they prepare food and it shakes me out because they pull up their pants, touch their faces, kartoffel chips etc. and not wash their hands before they prepare food again. they use the same knife to cut sandwiches over and over without purifying it. I wonder if they use the same day without cleaning it. I stopped ordering food a long time ago. the service can sometimes be slow with lines and employees who act as if they did not see that they are waiting to give their order, and they can sometimes be a little rude when they have a problem with something. sometimes I bless a smoothie, but the idea of telling them that it is not right and made it new makes me just change my mind about going. they need better management.

Me and my wife where here earlier today, we have noticed that the staff was all in the back chitchatting and the floor s and the counters and tables where dirty! The staff did not have anyone in the front for the 1st 5mins of us walking in to order, the music was loud and the staff looked as if they did not want to be there sad to say it's the closest one to us. Hopefully they can step up and make a change.