Dairy Queen - Helotes

They must have made my shake and blizzard right away. After I waited 20 min for food I got a watery shake and a sad looking blizzard. Food was good but I'll never eat here again.

This place is horrible. Do not come here. The entire staff, including management, is incredibly unprofessional and disrespectful. I’ve given this place multiple try’s and every time they disappoint. I understand any work place comes with their fair share of annoyances, and every one has bad days, however at the end of the day, you chose to work there, and you are free to leave at anytime if you are so miserable. Don’t be rude to customers coming in just because you feel like it. Be better, and at the very least have manners.

I was hoping the manager would be able to allow me to use a reward I had through the app, and I explained that I absolutely did not use the reward yet, and I don't understand why she didn't just make an exception for me. Very disappointed.

Drive thru only. The lines are long and service very slow. Be prepared to wait 20 minutes.

Looking at some older reviews it seems that this location has not changed much. I placed an order at 7:46 and did not get it until about 8:10 and this was after I went up and checked on the order. They made no attempt to call my order number or come out and check if I had even received my food. Between 2 meals and 2 mini Blizzards dropping about $31, this is ridiculous service.