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Przekaż informację zwrotnąThe eating was amazing and the service was excellent, we will be back, definitely our new swarm and they will not believe their eyes when they check incredibly reasonable!
Finally this tax season baby girl got all the delinquent child support she was owed, so she decided to take us out for lunch. This place was extremely clean even for being new. Service was amazingly quick everything came out hot and fresh wait staff was very attentive can’t wait to come back and try more dishes.
First time there and NOT IMPRESSED AT ALL! Don't bother with this place, there are so many other good Mexican restaurants that will take great care of you. So, we had a group of 12 on a Sunday and they did get us seated about five minutes after arriving, but it went down hill from there. We waited about 10 minutes for our drink order to be taken. Initially we got chips and salsa, but had to fight like crazy to get those refilled, even then we got chips and one person was lucky to get more salsa. When we finally got our food order in we waited about 45 or so minutes to finally get our food. I ordered a fajita which very disappointingly came out luke warm with NO sizzle, in half a hollowed out pineapple; not on a skillet sizzling like it should have. Even the rice and refried beans were only luke warm, heck the plates were almost room temperature. I dare not complain and have to wait longer to get hot food! The wait staff was not attentive and refills went unnoticed, we were forced to try and grab someones attention to get them. All in all the decor in Tlaquepaque is nice, the layout is okay, but the food and staff need a major improvement. They won't be serving me again. I personally don't ever remember being in a Mexican restaurant and having to wait very long for food to come out like we did here. PS. Just thought I'd share, while I was checking out I heard another customer complain that they too had to wait a very long time to get their food, so it wasn't just us.
Terrible Experience!!! My wife and I went here tonight Wednesday March 2nd, 2022. We walked in and went to the bar. Our waiter met us immediately and took our drink order. We waited only about 5 minutes and received our drinks (here is where it started to go bad). We said we only have an hour, and was assured that was not a problem. Then we needed more time to look over the menu, our waiter had forgot to leave straws, and disappeared for about 15 minutes. When he came back we placed our order flaunet, tamale, and grilled chorizo). Our server left and was not seen for another 20 minutes (well after we had finished our margaritas). I asked how much longer because we had to leave in 10 minutes, and he said the kitchen was really backed up. He comes back 15 minutes later with a burnt tamale, and we said no thank you, we have to leave. The server was clearly embarrassed, and quickly took my card to pay for our drinks. Will NEVER GO BACK!!! Also, he never offered to get manager, or comp our drinks for the horrific wait time, and lack of service. WILL NEVER GO BACK!!! Not worth anyone's time. Go to Zanesville, much better on service, wait time, and professionalism.
Visited this restaurant today. I was seated served chips and salsa. I sat for 15 to 20 minutes . Nothing . No server to offer me my drink or take my order. I approached the server who seated me and stated my complaint. He asked where I was sitting??? I left. The only reason for the one star rate is for the one person doing their job. The gentleman who served my chips.