Starbucks - Hayward

Title: Unprofessional Behavior and Poor Customer Service ExperienceI recently visited this Starbucks location with the expectation of enjoying a warm beverage and some quiet time before closing. However, my experience was marred by the unprofessional behavior of one particular employee. Upon arriving at 8:28 PM, just two minutes before the posted closing time of 8:30 PM, I found the door already locked. Despite my attempts to engage with the employee inside, she refused to acknowledge my presence until precisely 8:30 PM, at which point she curtly informed me that the store was closing.Not only was this behavior rude and dismissive, but it also demonstrated a lack of empathy and understanding towards customers who may arrive shortly before closing. As someone who values excellent customer service, I was extremely disappointed by this encounter.I hope that management will address this issue promptly and ensure that all employees are trained to provide a welcoming and respectful environment for customers, regardless of the time of day. Until then, I cannot recommend this Starbucks location to others. Pop p P

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Very little seating. Not very clean. Service was fine. Area has a lot of Riff Raff.

This is a Starbucks but you can feel the location deals with a lot of challenges. There are a lot of homeless transients hanging outside. No public restrooms . Remember to lock your car. They will get into it if you leave it unlocked. The coffee was still great but the experience was disappointing.

The worker this morning was rude. I felt so rushed to order I didn't get to change milk options so I ended up not even drinking my drink. There weren't many customers and she wasn't the only worker there so I'm not sure what her stress was. I'll drive farther for a better Starbucks experience.