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Przekaż informację zwrotnąThe drink station was messy with missing lids, straws, napkins, and ketchup. The trash cans were overflowing and there were two young men at the front desk who seemed disinterested in providing good customer service. It was clear that the staff lacked professionalism and didn't care about the customers.
I went to this restaurant two days in a row when I was hungry. Both times, the employees were slow and didn't seem to appreciate their job. I waited 10 minutes to place my order on the first day, and when the food finally arrived, it was not only late but also incorrect. Giving them a second chance on the second day, I encountered the same issue - it took them a long time to take my order. I couldn't help but wonder if the employees were not being paid enough, as they didn't seem motivated to work.
I arrived at the restaurant on 2-1-22 at 5:00 PM. There were about 7 or 8 people ahead of me waiting for food, so I knew they were busy. After standing at the counter for a few minutes, I heard people yelling in the back. The girl behind the counter turned around and yelled at me and the two people behind me, saying they weren't taking orders that day. I wasn't in a hurry, but it was still a pretty disappointing experience. I didn't have high expectations for a restaurant near a truck stop, but this was particularly bad.
As a truck driver, I think it's my third time if not stop my time here at midnight. very lazy employees and not neat. I'm sorry to say that I had to wait half an hour each time.
Order was wrong. Very wrong. Snotty, self entitled employee. Didn’t give receipt to prove I was right about order. Manager did fix the order eventually but who cares at that point. This isn’t the only Arby’s like this. They are in every truck stop/travel plaza across the nation. Avoid them like the plague. They always mess up on such a grand scale that it’s mind blowing.If you do go here, make sure they give you a receipt before you ever leave that counter because they are definitely going to mess up your order.
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